Service
Specialised care
Dementia support, palliative care at home alongside the person's medical team, and planned breaks for family carers.
Living with dementia
Care for people living with dementia that keeps faces and routines familiar, responds calmly to confusion or distress, and supports the family as well as the person.
Dementia affects memory, thinking, communication and behaviour, and it changes over time. Many people living with dementia are calmer and more settled in their own homes, surrounded by familiar rooms, objects and routines.
Dementia care at home aims to protect that familiarity while keeping the person safe and supported. It also recognises that families carry a great deal, often over many years.
Dementia has no cure, and we don't diagnose it. Care can't stop the condition progressing, but it can make daily life calmer, safer and more comfortable.
Predictable days help. During the assessment a nurse learns the person's history, habits and preferences: when they like to wake and eat, the music they enjoy, the names of family members, what upsets them and what soothes them.
We use this to build a daily routine and to match a small team of caregivers who will get to know the person. Consistency matters more in dementia care than in almost any other kind of support.
People living with dementia may not remember recent conversations, may lose words, or may believe they are in a different time or place. Caregivers are shown how to:
Safety plans are individual. They might cover cooking, medicines kept out of reach, wandering, night-time confusion, falls and bathroom safety. A home safety check helps identify practical changes.
We do not use physical restraint, lock people in rooms or sedate anyone. Medicines are given only as prescribed by the person's doctor, by a nurse where needed. Changes in behaviour, which can have medical causes such as pain or infection, are reported to the family and the doctor.
Caring for someone with dementia can be exhausting and isolating. Part of our role is to support the people around the person: explaining what we see, sharing what helps, and making sure family carers can rest. Respite care gives family carers planned breaks. Our guide to supporting a relative living with dementia has more practical ideas.
In the earlier stages, visiting care at key times of day may be enough. As needs grow, particularly at night, many families move to live-in care. The care plan is reviewed as the person's needs change, so the arrangement can change too.
No. Only a doctor can assess memory problems and make a diagnosis. Some causes of confusion, such as infections or side effects of medicines, need prompt medical attention. If you're worried about changes in memory or behaviour, start by talking to the person's doctor.
Many people living with dementia find late afternoons and evenings harder. Caregivers use calm routines, reassurance, familiar activities and a quieter environment. We record what helps, and share changes in behaviour with the family and the doctor.
We plan for this during the assessment: what tends to trigger it, how to keep doors and outings safe, and what to do if he goes missing. We never lock anyone in a room or use restraint.
We aim for a small, consistent team so the person sees familiar faces. Where a change is unavoidable, we plan the handover carefully.
Service
Dementia support, palliative care at home alongside the person's medical team, and planned breaks for family carers.
Understanding care
Routines, communication, safety and family wellbeing when someone you love is living with dementia.
Care option
A caregiver lives in the home, giving steady day-to-day support and company, with agreed rest periods.
Tell us how dementia is affecting your relative's day and what you're finding hardest. We'll call you back and talk through what might help.