Service
Health and medical support
Medication support, health checks, wound and catheter care and recovery support, delivered by nurses within the plan set by the person's doctor.
Recovery at home
The first days at home after a hospital stay can feel uncertain. Support at home helps the person follow the discharge plan, and helps everyone notice early if something isn't right.
Coming home from hospital is a relief, but it's also a time when problems can appear. The person may be weaker than before, taking new medicines, managing a wound, or unsure what they can safely do. Family members may be trying to follow instructions they heard only once, on a busy ward.
Recovery support at home helps the discharge plan work in practice. A nurse sets up and oversees the clinical side; caregivers help with daily life, so the person can rest and regain strength.
Good post-hospital care depends on good information. Before or soon after discharge, we ask the family for:
A nurse reviews this and visits to agree what support is needed at home. Our guide to preparing a home for a return from hospital has a practical checklist for families.
Depending on the assessment, support can include:
The discharge summary may list specific signs to watch for. Common reasons to contact the person's doctor or hospital promptly include:
Caregivers and nurses report changes like these the same day. If the person seems seriously unwell, call 112 or go to the nearest emergency department; don't wait for a scheduled visit.
Care at home supports recovery, but it is not hospital-level care. We follow the plan made by the hospital or the person's doctor and do not change medicines, dressings or any other part of the medical plan ourselves. If the person's condition gets worse, they may need to go back to hospital, and we'll help the family act quickly.
Many people need visiting care for set tasks, such as a morning wash and a nurse's visit for a dressing. Others need someone in the home for the first days or weeks, especially if they're unsteady at night. Live-in care can be arranged for a short period and reviewed as recovery progresses. The assessment helps you decide.
It depends on timing and on who is available in the area. Contact us as soon as a discharge date is being discussed. Hospital teams can use our professional referral form.
The discharge summary, the current medicines list, any wound care or exercise instructions, and the dates of follow-up appointments. If you don't have these, ask the ward before the person leaves.
No. We follow the plan made by the hospital or doctor. If something seems wrong, we report it to the person's doctor and to the family members they've authorised. In an emergency, we call emergency services first.
As long as it's needed. Some people need a few weeks of support; others find that the hospital stay has changed their needs for longer. The care plan is reviewed as the person recovers.
Service
Medication support, health checks, wound and catheter care and recovery support, delivered by nurses within the plan set by the person's doctor.
Understanding care
What to ask before discharge and how to get the home ready for the first days back.
Care option
A caregiver or nurse comes to the home for agreed visits, from a short daily call to longer shifts.
Tell us when discharge is expected and what you know so far. We'll call you back to talk through what support would help.